Frequently Asked Questions
EFOIL EQUIPMENT
At efoil-tours, we take pride in using cutting-edge equipment that is never older than 2 years. (2022) We are using multiple brands. This commitment to the latest technology ensures top-notch performance, reliability, and efficiency in all our services. Experience the advantage of modern innovation with us today.
f course, sometimes changing equipment once you are used to it is not a good idea. A common occurrence is students attempting to learn to surf by themselves using surfboards that are too advanced for their skill level. Surfboards that are too short, narrow or thin may only slow down your progression.
Yes the efoil equipment is included. We do offer the option to take your own efoil on our tours. As we understand you have experience using your own equipment. We also offer a bug price difference in our road trips for thos who choose to use your own equipment. For the boat trips we are limited with discounts because we already offer the best price available considering the cost of Catamran sailing/Efoils.
We do have wetsuits available in most locations, but a some locations require more heavy wetsuits as others. Norway will typically require thicker wetsuits as Greece. Getting your own wetsuit is a healthy investment, and will give you an optimal comfortable fit. However, you are free to book a special wetsuit for your adventure.
EFOIL EXPERIENCE
The beauty of E Foiling is that it is an accessible skill for nearly everyone. The E Foil is something that just about anyone can learn. . Guests who don’t have the self confidence that they could ride a flying surfboard may be surprised at their hidden abilities. If given the opportunity – our crew will teach you how to ride the Electric Foil, and you can take it from there.
Of course you can, actually a great percentege of our clients have never had any previous contact with Efoil. Our teaching method for beginners starts from zero. You need to be able to swim and be aware that you will live and unforgettable experience.
Efoiling, with its intuitive controls and advanced safety features, offers a thrilling yet safe water adventure for everyone. Our efoil experiences are designed to provide you with a secure and enjoyable ride, making it an accessible and risk-free water sport for all skill levels. Dive into the excitement of efoiling with confidence and peace of mind. With waterproof Walkie-talkies, experienced instructors, GPS beacons, helmets and the newest life vests. Efoil is not only thrilling but also a safe experience. Safety first !
You should feel at ease in the water, which is why we offer top-notch gear! If you can swim 25 meters and tread water for 5 minutes, you'll do great. Our instructors undergo extensive rescue training and drills, and they're always available to answer your questions. No need to worry; we've got everything under control
ORDERS AND CANCELLATIONS
A reservation requires a deposit. The deposit is non-refundable. However we will try to find a solutions so you can re-use this deposit another time. You may submit a request to move the deposit to another Trip upto 30 days in advance.
In the unfortunate event of a medical emergency, we understand that travel plans may need to be canceled. If such a situation arises after the cancellation deadline, we recommend that you contact your personal cancellation insurance provider as soon as possible. They will assist you in navigating the cancellation process and provide the necessary guidance during this challenging time. Your well-being is our top priority, and we're here to support you through this process.
ACCOMMODATION
Breakfast and a lunch are included daily on all cruises. Dinner is not included, as we encourage our clients to explore the local towns in the evening, experiencing local food and wine! Lunches are usually 3 courses, with a soup/salad starter, meat or fish-based main course and fruit/cake for dessert.
Cabins are based on 2 sharing, and consist of a large bed. If you prefer a solo cabin, it is important you let us know this upon booking, so we are aware and will note your preference. Our ship allocation is finalised a week before departure.
In our pursuit of providing you with exceptional travel experiences, we strive to secure 4-star accommodations whenever possible and seek out the best deals. However, it's important to note that hotel quality and availability can vary depending on the remote nature of some of our destinations. Rest assured, we're committed to offering you comfortable and memorable stays in every location we visit.
ARRIVING
Check-in is available between 2:00pm and 18.00pm on day 1 of your cruise. If you’re unable to make it to check-in on time, you can easily catch up with your ship at your first destination.
Yes, of course, we can pick you up and transfer you to the surf camp from the nearest airports and train-bus stations, you have to inform us in advance of the day, date, and place of arrival. The prices of the transfers vary according to the place of pick-up and will be per person and way.
If you’re unable to arrive at your departure point for check-in, it’s easy to catch up with your ship at your first destination. If you need assistance planning your arrival, a member of our Sales Team will be happy to help you connect the dots! We are able to provide land based transfers if required, or our Operations Team are also able to assist you on the ground with logistics.
PRACTICAL QUESTIONS
We highly recommend limiting your luggage to one bag. We recommend bringing bags and no hard suitcases. Your cabin won’t be overly large.
Yes, we highly recommend that you take out Travel Sport Insurance that would cover cancellation, personal injury, medical expenses, personal liability & loss of personal property before you travel with us. It’s also important to check that your insurance covers all of the efoil and optional excursions you may be doing whilst onboard the cruise with us.
The tour will still go on! Unless the conditions are unsafe, lessons will continue even if it rains. We VERY RARELY have to cancel a tour .
Our minimum age requirement is 10 years old. As for the maximum age, we've seen eFoil enthusiasts in their seventies! If you're a proficient swimmer and harbor a love for aquatic adventures, feel free to contact us to address any age-related inquiries.